Customer Testimonials
Jaguar Rancho Mirage is simply the BEST! Everyone always makes you feel valued, important and cared for! Definitely rare these days, so thank you to all 🙏
Great dealership, great staff!! I've been a patron of Jaguar Rancho Mirage (Indigo Automotive) since 2019 and I have always had a great experience with everyone I've dealt with. From the sales team, finance manager, service team...everyone is super polite, friendly, informative and efficient.
Recently, traded in my F-Pace...for another F-Pace (new, more shiny, more powerful lol). Jacob Dutton helped me close out the sale with utmost ease. Was very informative without being pushy. 10/10 would recommend. Janessa (Finance Manager) helped me complete all the financial paperwork and was also a pleasure to work with. also 10/10 would recommend.
... Read More Google - May 30, 2025
I just purchased a car from Oscar L. It was so nice working with Oscar. He is very professional, personable, and thoughtful. He truly cared to help me get the car I wanted without any headaches. This is the second vehicle we purchased from Landrover/Jaguar Rancho Mirage. We will continue to give this dealership our business. Thank you Oscar.
I would like to give 10 stars to all of the employees working in the service department. These people are amazing. They know their job and they took care of us 100%. The best Jaguar dealership Here in California
Ivan is my service advisor and took care of my service in a timely and efficient manner. Always updating progress of service. 10 out of 10
Excellent place to purchase your luxury car. Great people.
Got us in and out in under the time they estimated.
I had an issue with my Jaguar I-Pace and was able to get it into the dealership the next day. Ivan was my service contact and he made sure they did a thorough check of the care in a timely manner. The service staff and service mechanics were very courteous and respectful.
I was looking for a very specific model and color F Type and my search covered all of California. The only dealer in the state willing to take the time to locate and shepherd arrival was Indigo Motors. Shout out to everyone in the store for their role providing excellent customer care.
Everything was taken care of and I was kept informed along the was. Could not be more pleased
Bent over backwards to get my repair done right
Sam Zuniga, our service advisor, provided exceptional service keeping us updated on the status of our car.
Ivan was very responsive and took great care to accommodate my service requests.
Always a good experience. From the friendly staff keeping you informed to having your vehicle serviced at a timely manner.
Great job as usual! Sam Z kept me up to date on the progress and explained what need to be done and what had been completed!
Excellent service.
Jacob Dutton was incredibly easy and helpful to work with. No pressure and he is a great listener.
Very friendly efficient definitely a positive experience
This was the worst ever. Jaguar couldn’t figure out what is wrong with my car. They kept it outside looking filthy for a month. There were hand prints on the paint. They didn’t put the engine cover back in my car. They left it in the trunk. The service manager advised me that they had no instructions from the manufacturer to fix my car. He told me they didn’t want to take it apart and not be able to put it back yet they left my engine cover in the trunk. Why is no one knowledgeable about ... Read More Google - Jan 23, 2025
David was knowledgeable, friendly, efficient and willing to work with us in affair and timely way. We were extremely pleased with the customer service we received.
Excellent service and repair.
I was happy with the work that was done until I got into my car and the check engine light was on again
Very good experience. We brought a new-to-us Jaguar XK in for an inspection. They did a through job and even sent us a video on the inspection filmed by technicians in real time. Our service coordinator was Ivan and he is very competent and a good communicator. No upselling, just factual information. They found only a few things that need attention.
Walked in on a Monday, no one made eye contact with me, then comes a tall, huge smile Chris Curtis… we spoke briefly about this Jaguar I saw on the website and he answers ..you just walked by it.. needless to say I was behind the wheel test driving my new wildcat!! Gracias Chris for taking the time to explain and answer all my questions.
Sam and the entire service team was wonderful. They kept us informed as to the progress of our repairs and timely arranged for an Uber to take us home rather than having to wait in the dealership for the repairs to be completed.
Normally, a trip to a dealer service department is an exercise in aggrevation and frustration. Duncan (my service representative) ensured my experience at Jaguar of Rancho Mirage was anything but those things. Scheduling and check-in was effortless and efficient. I was afforded a very nice courtesy car to drive while my car was being repaired and the repairs were conducted quickly and professionally. At every turn I was made to feel like a valued customer, and ALL of my maintenance and repair concerns were addressed to my complete satisfaction. Communication regarding the repair status of my car was excellent and ... Read More Google - Dec 13, 2024
EXCELLENT service from Indigo Jaguar on a wonderful but electrically flawed vehicle (I-Pace). Jaguar Rancho Mirage handled a problem expertly and kept me informed during the process, they made it easy. I highly recommend Indigo Jaguar service!
Service was great they ha d a big project in front of them and they got it and out in a very timely basis.. Special thanks to Ivan for making it a smooth experience
Great service from Ivan He takes time to explain and has helped me make good decisions
Once my less than flatering review to the service I received was "Quickly" reviewed by the Service Manager, Ivan Kubis, he reached out to me and was very helpful. I was impressed with his kind response and how he made good with my experience. This 5 star rating is for Ivan and how he took ownership of what is seemingly, a one off experience.
Sam the service advisor is great! The car was taken in for several items but the item that kept occurring was that I was trying to update the computer by locking the windows in the doors and letting it update. I checked it out several times and it would not update so I took it in. I was told that things were done and the update had been made. I live about 3 mi from the dealership. I drove home turned the car off and immediately it asked me for an update
John was wonderful in the service dept. I was so easy making an apt. and getting work done.
I dropped by the dealership for help updating the navigation system in my car. My visit was unscheduled yet the service was performed and was back in my car within an hour or so.
Efficient and diligent transaction
Great service it took longer than expected but every worker handled everything with care thank you jaguar rancho mirage!
Jacob was amazing and made the process quick, easy, and low stress. He was responsive, transparent, and fair in negotiations. Highly recommend!
Jaguar provides excellent customer service ….. Duncan is a pleasure to work with and makes the experience pleasant Good. thank you again
Last week I got my Range Rover Sport serviced. As always my experience with my Service Manager Duncan Emmons at Jaguar Land Rover Rancho Mirage is always 5-star customer service. I am never disappointed and they are thorough and knowledgeable. Extremely satisfied and grateful to have them available for my service needs. Recommend Jaguar Land Rover and my Service Manager Duncan to all my friends and family.
Duncan in the service department is the best. He worked very hard to make sure we got our F- Pace repaired and back quickly.
Allan Hassan is the best!!!! He is always up front , straight forward. Which when buying a car makes it so easy. Now that we have an amazing relationship, it makes service and anything else easy. I love my kitty cat!!!!
I trust that the Rancho Mirage dealership will handle any issue that I have.
I brought my Jaguar Fpace in for its first service this week. Duncan gave me a great loaner and the service folks were fabulous. It took a day and my car was back home. They’re the best !!
Austin was very nice and made me feel at home.
Jacob may have been the best dealership sales person I have ever dealt with across luxury or standard brands period. I purchased a CPO Jaguar from him virtually, having never seen the car in person. He attended to my every request and made the process seamless. The car arrived exactly as described and I couldn’t be happier. I will very likely return to these guys as a future customer regardless of my location.
Recently took my car in for routine maintenance. My service advisor Sam, was awesome as usual. Great dealership.
Fantastic service as always! Duncan and the crew took great care of us. Love our 2019 I pace.
We had our 2020 Jaguar serviced. Ivan Lara is our service advisor. He is always friendly and professional. We especially appreciate that he kept in touch with us & provided knowledgeable updates on our vehicle. Our service was complete and our vehicle was returned clean and ready to go. Thank you Jaguar Rancho Mirage and Ivan Lara!
Sam Zuniga kept me informed at all times , Excellent customer service, he is a great asset to the indigo group
Always the best in analyzing and performing research and repairs.
The parts and service center at Jaguar Rancho Mirage service center is above and beyond. They took care of all my needs . Provided me with transportation back to my home and a pick up the next day back to the service center to pick up my car. They made it very easy. I also want to mention Sam in service was excellent. He went above and beyond his call of duty. .
Excellent service!
Sam is sensational in full and complete information, getting a loaner and predicting when car will be ready. Great experience!
Incredible helpful and informative staff. Buying a car here is a wonderful experience. Would highly recommend
Allan is the man to see. We ordered a defender but I personally didn’t want that. So we canceled but we loved working with him so much we wanted to support him because he was so nice. So as we bought the Range Rover we also bought the Jaguar F-Type !!! Kindness goes along way!
Sheer perfection - great example of putting the customer first - from sale to contract to setting up the car - sheer perfection
At first, I got lost in the shuffle-everyone else was getting taken care of but me! So, I spoke up to the person to whom I had originally spoken. He got in touch with Ivan who took care of me immediately, and made sure I was expedited! All ended well
Jacob's the man to see. Awesome dealership.
Staff are excellent, knowledgeable, and helpful.
Sam, our service advisor was great to work with!
Great experience all around. I purchased the car from out of state. I relied heavily upon my sales associate Josh Bott. He was very honest about some issues the car had. He was able to resolve all the issues and made all the shipping arrangements. No pressure…
Service was great. Adviser was responsive and followed up with me in a timely manner.
Excellent service as always.
Great communication,service and pricing. Car was done when promised and returned super clean. Great people and dealership.
Great experience
My salesman Gordon Stewart was very good to deal with. He was very prompted returning phone calls and text messages and I appreciated that. I feel that the dealership took good care of me, and I would not hesitate to buy a car from them again.
Always professional and knowledgeable 👏👏
Having experienced excellent service at Jaguar Rancho Mirage, I strongly recommend you visit them if you enjoy a knowledgeable, professional and caring team. Thank you!
Upon my experience with employees at Indigo Auto Group Jaguar Land Rover who are very hardworking and knowledgeable it's a pleasure to be able to suggest that this Is the best place to purchase or take your Jaguar Land Rover for hands on work⁸
After having a check engine light for some time and many failed attempts to have my issue repaired, I took my car to this Jaguar location where I was assisted by Ivan. This man is absolutely amazing and he provided exceptional customer service and made sure I was well taken care of. He listened to me voice my concerns and was able to get my car repaired after many prior failed attempts. He is a prime example of great customer service. Thank you Ivan for all you did for me!!!
My service was great! I got a message on my car about a problem with the blue fluid in my diesel. The next day I had to drive to Newport, CA. They got the tank drained & new fluid in & the car back in the same day. I drove to Newport without a problem & with amazing mileage!! Thank you, Ivan!
Knowable, fast, curious and respectful!
Good experience from beginning to end
Staff is attentive from the moment you arrive to the service area and not having to wait to speak with service rep. Arranged transportation in a very timely matter.