Customer Testimonials

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Google Mar 1, 2024

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DealerRater Mar 1, 2024

My salesman Gordon Stewart was very good to deal with. He was very prompted returning phone calls and text messages and I appreciated that. I feel that the dealership took good care of me, and I would not hesitate to buy a car from them again.

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Google Feb 29, 2024

Always professional and knowledgeable 👏👏

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Google Feb 29, 2024

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Google Feb 29, 2024

Having experienced excellent service at Jaguar Rancho Mirage, I strongly recommend you visit them if you enjoy a knowledgeable, professional and caring team. Thank you!

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Google Feb 24, 2024

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Google Feb 22, 2024

Upon my experience with employees at Indigo Auto Group Jaguar Land Rover who are very hardworking and knowledgeable it's a pleasure to be able to suggest that this Is the best place to purchase or take your Jaguar Land Rover for hands on work⁸

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Google Feb 22, 2024

After having a check engine light for some time and many failed attempts to have my issue repaired, I took my car to this Jaguar location where I was assisted by Ivan. This man is absolutely amazing and he provided exceptional customer service and made sure I was well taken care of. He listened to me voice my concerns and was able to get my car repaired after many prior failed attempts. He is a prime example of great customer service. Thank you Ivan for all you did for me!!!

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Google Feb 21, 2024

My service was great! I got a message on my car about a problem with the blue fluid in my diesel. The next day I had to drive to Newport, CA. They got the tank drained & new fluid in & the car back in the same day. I drove to Newport without a problem & with amazing mileage!! Thank you, Ivan!

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Google Feb 17, 2024

Knowable, fast, curious and respectful!

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Google Feb 15, 2024

Good experience from beginning to end

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DealerRater Feb 14, 2024

Staff is attentive from the moment you arrive to the service area and not having to wait to speak with service rep. Arranged transportation in a very timely matter.

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Google Feb 10, 2024

Service managers Santiago and Ivan exemplify the highest levels of customer service. I love this dealership.

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Google Feb 9, 2024

Have used Desert European to service for over 17 years. Simply the best

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Google Feb 9, 2024

Excellent service.

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Google Feb 9, 2024

I am really pleased with the excellent survive provided and the F-Type is perfect. Larry

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DealerRater Feb 6, 2024

They are very accommodating. Quick checkin and quick check out. The car was promised at a certain time and it was ready at that time and waiting for pick up. Sam made a loaner car available knowing I had to make a doctor's appointment. I was impressed.

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Google Jan 27, 2024

The Staff is friendly, knowledgeable and very accommodating! Will continue service on my vehicle at this dealership! 😊

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Google Jan 23, 2024

Outstanding service!

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Google Jan 21, 2024

Great service and client focus. They made the process enjoyable.

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Google Jan 20, 2024

We had a fantastic experience with Josh Bott at Jaguar Rancho Mirage. We are long time NYC residents and hadn't previously purchased a car in the US. We were looking for a car for our daughter, and she test drove both new and used Jaguars. Josh was extremely knowledgeable about all of the vehicles and answered all of our questions in a detailed and respectful way. He was super responsive to our email communications, and was very patient while we considered our choices and sorted out the complicated insurance procurement process in CA. Josh helped us get the car ...

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Google Jan 12, 2024

Listened to me and addressed all my concerns. I was happy with the team

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Google Jan 11, 2024

Excellent professional service

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Google Jan 10, 2024

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Google Jan 9, 2024

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Google Jan 3, 2024

I located the exact Jaguar vehicle I was looking for at Jaguar Rancho Mirage. They made the purchase process very quick and easy, and I was really impressed with the level of customer service. I’m a very satisfied customer and will go back for future car purchases!

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Google Dec 30, 2023

Despite the wait Ivan was the best from the beginning to the end and my technician followed up with video and he was outstanding . Definitely recommending to all my friends - you guys are first class ..

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Google Dec 28, 2023

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Google Dec 19, 2023

Jaguar has always been my dream car. When I bought my first. many years ago, I took it in for its first servicing and decided then and there, that was the brand for me. First in Seattle and now in Palm Springs, the service departments at each dealership are top notch. Recently, my power tailgate wouldn't operate, so I called my advisor Sam to schedule the appointment. As I needed a courtesy car, it was a couple of day wait until one was available. That was perfectly OK, as my car was obviously drivable and so I could wait. ...

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Google Dec 19, 2023

Very responsive and professional service department.

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Google Dec 14, 2023

We have been very fortunate to buy three luxury vehicles at this dealership as well as experience great service managers by the name of Duncan. We have a home in Coachella Valley but currently live in Los Angeles. We are close to retiring and Living permanently in Coachella Valley in the next four years so that is why we purchased our vehicles in Rancho Mirage. We drive 200 miles for service because we know that they They have always taken care of us as far as prices on cars and provided outstanding service when it comes to maintenance. If you are ...

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Google Dec 13, 2023

Excellent service. Car 11 years old looks nrw

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Google Nov 27, 2023

Great service since 2016 and Ivan (my service advisor) knows me and my car very well. No disappoints. Thank, Mark

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Google Nov 21, 2023

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Google Nov 18, 2023

Always happy with the service performed at Jaguar Rancho Mirage.

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Google Nov 12, 2023

Duncan at Jaguar service is the best service person I have worked with. He goes above and beyond to help in anyway that he can and he communicates on time and make sure things are handled in a timely manner. I have been working with Duncan for four years now and his consistency and professional manner is the very best in customer service!

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Google Nov 8, 2023

Great experience! Allan was wonderful and helped me buy my dream car. No high pressure sales here. He was patient and explained everything completely. He responded quickly to all my questions and the process was seamless even though I did a lot of it remotely. Brian was great and the purchase itself was easy and fast. Great service!

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DealerRater Nov 7, 2023

If you are looking for a first class dealership with outstanding sales personnel, come here.

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Google Oct 31, 2023

I was calling around just to get information, already had a car purchase lined up in another state. Joshua Bott ended up providing so much value with his expertise, customer service, and knowledge that I drove out to California to buy a car here instead. Little did I know going in it would be one of the best dealerships in the country with the best service top to bottom, the entire team was amazing, a completely seemless experience got exactly what I wanted with no extra sales tactics. As a bonus my girlfriend and I got a nice tour of ...

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Google Oct 25, 2023

Sam the advisor is ever so polite and professional in his dealing.

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Google Oct 25, 2023

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Google Oct 20, 2023

Samuel Zuniga, Service Advisor provided extraordinary customer service. Thank you!

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Google Oct 10, 2023

Ivan is efficient and attentive. Always a positive experience.

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Google Oct 5, 2023

Very attentive and willing to do the best for their customers! Ivan and Duncan are top notch.

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Google Sep 30, 2023

Ivan was amazing!!! He kept me updated on the repair and let me know other items needed to be addressed. Outstanding!!! I also met Ellie and Josh in sales Kevin in parts. All of the staff was wonderful!!!!

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Google Sep 23, 2023

4 year maintenance and the entire team was awesome! Thank you!

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Google Sep 22, 2023

My service manager was professional and courteous.

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Google Sep 16, 2023

Very efficient. Highly competent, technically. Worked with Ivan Lara who was clear on the work that would be done and very prompt in his replies as well as keeping us informed of progress. Inspire confidence.

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Google Sep 14, 2023

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Google Sep 13, 2023

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Google Sep 7, 2023

I bought a Jaguar F-Type Convertible P450 from David, and the entire process of sale was amazing. Car looks very sexy with the tops open. I flew from San Francisco to get the car and everything was super smooth. David was very professional and helpful throughout the process. He made sure that all my questions were answered and that I was satisfied with the purchase. Overall, it was a great experience buying a car from him.

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DealerRater Aug 27, 2023

Elle and Greg were extremely helpful and friendly through the whole process. They had a unique Defender that I had to have and they worked with me to reserve it, test drive it, get a great rate for financing, and pick it up. A smooth and enjoyable car buying experience!

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Google Aug 24, 2023

Jaguar Service was professional, timely, with updates during the visit. Waiting area was clean and provided the necessities. Friendly staff made it a pleasure to do our car servicing. We will be back!

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Google Aug 22, 2023

Great Service, Thank you

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Google Aug 22, 2023

The service department is the best in all the land!

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Google Aug 16, 2023

The service and the professionalism at Jaguar Rancho Mirage is second to none. The dealership is clean and classic like the cars they sell. This is the first time I’ve actually had fun and enjoyed the car buying process. Thank you Genuinely, Dr. James Lough

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Google Aug 16, 2023

Duncan made the service appointment pleasant and seamless. A pleasure to do business with him.

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Google Aug 9, 2023

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Google Aug 8, 2023

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Google Aug 8, 2023

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Google Aug 2, 2023

Best dealership ever!

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Google Jul 28, 2023

Fantastic

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Google Jul 26, 2023

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Google Jul 14, 2023

Always get great quality service from Ivan and the team at Jaguar Rancho Mirage.

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Google Jul 1, 2023

LOVE LOVE LOVE Jaguar Rancho Mirage! GREAT service! GREAT People! GREAT all around experience! Duncan is off the charts AWESOME because of his professionalism, caring manner and thorough knowledge! Makes you really only want to own a Jaguar 🙏

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Google Jul 1, 2023

Very good services

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Google Jun 30, 2023

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DealerRater Jun 30, 2023

I had a experience with the Administration, Sales, Service Dept and Parts department exceptional and directed to care for the client. My visit was for a BLOWN Engine, and Service was working with me to get it fixed.. Josh Bot suggested to consider the Miles on my Rang Rover, and look at a Very Nice Pre-owned in their inventory. With everyones co-operation. I walked out with a NEW Pre-Owned Ranger Rover. Thank you to all for your support and assistance. Amado C Salinas II American Legion National Legislative Council Dept of Calif Judge Advocate [email protected] 760.835.0739

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Google Jun 24, 2023

Responsive, friendly, kind, professional.

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Google Jun 22, 2023

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Google Jun 11, 2023

Always excellent customer service.

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Google Jun 8, 2023

Was a pleasure to deal with Ivan. Delivered vehicle to my home after delivery. Thank you!

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Google Jun 6, 2023

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Google May 30, 2023

Alway great service. Duncan is always a pleasure to work with, very professional.

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Google May 26, 2023

Jacob has sold me 2 cars, and I’d buy a third from him and the team in a heartbeat. Thanks guys!

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Google May 23, 2023

Great service. Fast and wonderful staff

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Google May 23, 2023

Duncan and everyone I encountered treated me with friendly professionalism. Communication was excellent. Hard to imagine a better service experience.

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Google May 13, 2023

The service was performed in a very professional manner.

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Google May 9, 2023

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Google Apr 30, 2023

Thank you Zach for helping with this amazing XJ. Thanks for making the process smooth and easy!

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Google Apr 28, 2023

An excellent service department with the kind of support you hope to receive when you own a Jaguar. Frictionless and respectful of your time and your desire to get your automobile back on the road. The service advisors are excellent.

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Google Apr 20, 2023

Expensive and took 2x the estimated job timing... but professional and friendly.

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Google Apr 18, 2023

Staff rebooted system

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Google Apr 9, 2023

These guys are great. Gordon is a consummate professional and an overall friendly and knowledgeable person. We were delighted with the beautiful used XK we bought. It wasn't a high value transaction but you would never know that based on the wonderful way we were treated. They did a very complete inspection that brought the car up to tip top condition. Overall it was truly a delightful experience and the best experience we have ever had with any car dealership. NO, Gordon is not related to me.

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Google Apr 1, 2023

Programmed new smart key

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Google Mar 30, 2023

Awesome experience!

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Google Mar 28, 2023

All in a good experience.

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Google Mar 28, 2023

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Google Mar 22, 2023

My service advisor Sam is always a gentleman he always listens and he’s always very professional, and always gives me a detailed outline of what’s going on with my car. He has great customer service, and he had such a great asset to the Jaguar team.

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DealerRater Mar 19, 2023

There are several Land Rover dealers in close proximity of my house but we prefer to drive over 90 miles to purchase from Rancho Mirage dealership. Everyone one at this dealership is phenomenal. Allen (salesman) always exhibits hospitality and gets the best deals for his customers ; Mike (dealership manager) runs a tight ship and because of his excellent leadership skills, his salesmen are great Chase (finance guy) makes it happen in his office. He makes sure the customers are satisfied. But this visit, Daniel was the financial guy, he wasn’t very attentive. He just get the paperwork completed; no extra ...

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Google Mar 11, 2023

Annual service

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Google Mar 8, 2023

Short staffed in morning drop off. Appointment at 8:00, didn't get served until 8:25+. Other than that all went fine. Pick-up was quick and easy.

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Google Mar 4, 2023

Excellent customer service

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Google Feb 21, 2023

Yearly checkup. The manager realized the check in process was getting backed up due to a customer going on and on. I appreciated that.

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Google Feb 18, 2023

I had an awesome experience at Jaguar Rancho mirage. My service technician was Ivan and he was amazing. This is a yearly service that they perform and it is so helpful. If you go ask for ivan, he's the best!

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Google Feb 2, 2023

Ivan Lara, Service Writer was great. He explained the services planned for the annual maintenance. Waiting for my F Type was pleasant and relaxing in the open and comfortable waiting area. Water and coffee are plentiful. The print out of the services is much improved over my last visit December ‘21. Bravo!

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Google Oct 20, 2022

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Google Oct 18, 2022

JAGUAR RANCHO MIRAGE IS A FIRST-CLASS OPERATION! This dealership is possibly the best and most professional one we have ever purchased a vehicle from. This is our second purchase from this dealership, and each time, we have driven from out of state and over 2,500 miles round trip to trade our car with another. We couldn't be happier dealing with the sales manager and the sales staff. If you want straight talk and a no-nonsense purchase, you can't do better than this dealership!

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Google Oct 18, 2022

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Google Oct 14, 2022


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